Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback on how we cover the broader world of offshore casino options for Australian players — we want to hear from you. This page explains how to reach us and what happens next.
How to Reach Our Team
Email is the most direct way to contact us. Every message is read by a real person, and we aim to reply within two working days. Please write to us at [email protected]
To help us respond quickly and accurately, it's worth giving a little context in your message — even a single sentence explaining the nature of your enquiry means we can direct it to the right person straight away.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Questions about our reviews — If something in our casino comparisons is unclear, or you want to understand how we assessed a particular site, just ask.
- Corrections and accuracy concerns — Bonus terms change, licensing arrangements shift, and payment methods come and go. If you believe something we have published is out of date or inaccurate, we take that seriously and will investigate promptly.
- Content suggestions — Covering Australian online casinos means there is always more ground to cover. If there is a topic, game type or payment method you would like us to look into, we genuinely consider reader suggestions when planning new content.
- Partnership and commercial enquiries — If you represent a casino brand or a related business and would like to explore how we might work together, please introduce yourself and outline what you have in mind. We review all approaches on their merits.
- Safer gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message and we will point you toward appropriate support services available in Australia.
What to Expect After You Send Your Message
There are no automated replies here — when you hear back from us, it will be from a team member who has actually read what you wrote. Our standard response window is two working days. During particularly busy periods it may take slightly longer, and we appreciate your patience when that happens.
If your message concerns a factual correction, we will look into it as a priority. Where a correction is warranted, we update the relevant content and note the change internally so our review process can account for it going forward.
A Note on How We Work
Online Casinos Australia is an independent comparison site. Our reviews are based on research and editorial assessment — we do not accept payment in exchange for rankings or positive coverage. Commercial relationships with casino operators may result in commission when a reader follows a link and registers, but those relationships do not determine how sites are rated or ordered. Reader feedback is one of the ways we keep that standard honest, so if something about our coverage doesn't add up, we want to know.
Thank you for taking the time to visit this page. We look forward to hearing from you.